Services
Aiming at customers’ satisfaction.
Software services
Our software packages
The Auditor and the Pro version can be purchased online.
The second product, which is designed for complex environments up to thousands of domains, is a webapplication. PingCastle provides it to automatize our methodology and allowing the decentralization of Active Directory management. It is called PingCastle Enterprise.
The Enterprise edition can be purchased through our company or one of our partners below.
Comparison
Here is the comparison of the different Editions of PingCastle.
Basic
Free for personal use- Audit Program
- Health Check Report
- Map
- Management Report
- Support for bug fixing
- History
- Advanced Report
- Large organizations
- Elligible for Services
Auditor
For audit companies- Audit Program
- Health Check Report
- Map
- Management Report
- Support For Bug Fixing
- This feature is not included
- This feature is not included
- This feature is not included
- This feature is not included
Professional
With professional services- Audit Program + Web App
- Health Check Report
- Map
- Management Report
- Support for bug fixing
- History for 1 domain only
- Require AzureAD for auth (can be hosted locally)
- This feature is not included
- This feature is not included
Enterprise
For complex environments- Audit Program + Web App
- Health Check Report
- Extended Map
- Management Report
- Support for bug fixing
- More than 1 domain
- Configurable Authentication
- Large Organizations
- Elligible for services
PingCastle Enterprise
PingCastle Enterprise is the software implementation of our methodology. With all the reports collected, it build a global overview together with the whole history. It is designed for both IT Management and IT Operations.
Maturity
The maturity score of the main scope and its sub-scope is evaluated continuously.
Processes
The key processes used during the maturity evaluation are explained and divided into focused areas.
KPI
Key Performance Indicators are provided and they can be exposed and challenged.
History
Follow the history of your actions and expose your progress to the management.
PingCastle Pro (Only €5999/domain/year)
PingCastle Pro offers you to consolidate reports of a single domain. With all the reports collected, it build a global overview together with the whole history. You can setup exceptions and automate reporting.
Reports
Get access of all reports in a single place with all required details.
Maturity
You beneficits from the exclusive Maturity Level evaluation
History
Additional reports and charts to know if the situation improved.
Notifications
Each time a report is imported, you are notified with the key indicators
PingCastle Auditor (Only €2000/year)
To purchase the program, you have to contact us to purchase a license (a setting that need to be copy / pasted into the file PingCastle.exe.config). Additional features will be activated and the header of the subsequent reports will then reflect the new license.
Commercial use
The header of all reports reflects that you are using a licensed version of PingCastle
Maturity
You beneficits from the exclusive Maturity Level evaluation
Charts
Additional charts to perform quick analysis such as last logon or password age.
Support & Beta
You get access the support and you can request to test early versions in advance
Services offered by partners
We have partnered with companies that are capable of serving our customers. These companies are used to work with PingCastle and Active Directory in general. While it seems easy on the paper to fix problems reported, we have found out that in practice it is not the case. For example it is easy to deploy our tool on the Active Directory you’re logged on, but what about domains on disconnected location or subsidiaries? PingCastle is also providing guidance to fix problems but how can we measure if our recommendation has been applied correctly?
Development
Help detect critical security issues, get an overview of the technical situation and provide guidance and advices to fix the issues.
Remediation Management
Evaluate the current security level, indicates the presence of critical risks and advice on priority for the action plan.
Deployment
Manage it as a project
- Define PingCastle Deployment Strategy
- Project steering
- Deployment kit
- Deployment support
Remediation management
Manage it as a project
- Webinar animation
- Project steering
- Remediation Kit
- Expert support
Example of our service we can provide
Here is a few examples of our service that are being produced by our partners.
Exception letter
In large companies there may be some difficult situation to handle. For example, in company where the employee does not have the power to make decision on security projects. Dealing with the upper level of management requires sometimes diplomatic skills.
Newsletter
Executives need to be involved and push necessary changes. And they want to know if their entity complies with the objectives. Since they read briefly on their mobile phone, the newsletter need to go straight to the point.